 We are here to make your shopping experience truly pleasurable. Babycakes of Scottsdale stands behind all of its products. Please contact us for assistance or with any questions you may have. Babycakes of Scottsdale Order Department P- 888.302.BABY (2229) - Toll Free P- 480.659.2288 - Local f - 888.837.6098 e - info@babycakesscottsdale.com Customer Service Hours: Monday -Friday 9:00 AM. - 5:00 PM (Mountain) Return Policy Every item purchased on the babycakesscottsdale.com website is unconditionally guaranteed. If you are not completely satisfied with an Babycakes of Scottsdale purchase or gift for any reason, please call (1-888-302-BABY) or email info@babycakesscottsdale.com to reach customer service. All special orders or drop ship orders from the manufacturer that are canceled once order is placed will incur a charge back to customer of a 20% restock fee. If order has shipped from manufacturer and customer cancels order, customer must pay for order in full regardless of cancellation as Babycakes of Scottsdale has fulfilled all due diligence of customer order request. The "original shipping costs" and/ or the "cost to return ship" will be the responsibility of the Customer and will not be refunded by Babycakes of Scottsdale in the case of a return. Personalized gifts may not be returned. Return within 14 days of the purchase. Just wrap the gift in its original packaging (if possible) and follow these simple steps: 1. For your security please return your gift with an insured carrier. (e.g. Fed Ex, UPS, or USPS Parcel Post) and retain your receipt. This will protect you in case the gift is damaged or lost in transit. 2. Return To: Babycakes of Scottsdale Attention: Returns Department 15905 North Greenway Hayden Loop Suite #102 Scottsdale, AZ 85260 Privacy At Babycakes of Scottsdale, we value your business and your trust. All transactions are made via a secure connection. We are committed to ensuring the privacy of our customers. We keep any information entered during ordering and registering confidential. To better serve you, we may contact you occasionally with news about our products, services, and events. When registering as a member of Babycakes of Scottsdale, we may ask you to provide certain details about yourself. We do this in order to offer you a full range of information, products and services. To register as a member, we will ask you to provide your name, email address and mailing address if you would like a catalog. We will use this information to notify you of site changes at Babycakes of Scottsdale and provide you with valuable offers from Babycakes of Scottsdale and our Partners. All newsletters and promotional emails have an "opt-out" feature. When you order products, we will also need your billing and shipping information. This information should be as accurate as possible because we will use it for all contact, billing and shipping purposes respective to your enjoyment of Babycakes of Scottsdale. Changes or updates to Babycakes of Scottsdale's privacy policy will be noted here, in our Privacy Policy. Payment Babycakes of Scottsdale accepts Visa, Master Card, American Express, and Discover credit cards. Arizona residents will pay current sales tax. Shipping Policy Within the Contiguous U.S.A. Babycakes of Scottsdale ships all orders via UPS, Federal Express or other select carriers. Standard items (anything that does not require personalization) ship in 2-3 business days. Please allow 5-10 business days on all personalized items. Please note freight carriers only ship to actual street addresses not Post Office Box addresses. When making a purchase from us online we use a standard shipping rate. Standard shipping charges are based on the total price of an order and outlined in the chart below. Shipping surcharges for oversized and furniture items are in addition to the costs shown below: Total Price of Order Shipping Cost Up to $34.99 - $7.95 $35 to $49.99 - $9.95 $50 to $74.99 - $10.95 $75 to $99.99 - $12.95 $100 to $149.99 - $14.95 $150 to $199.99 - $17.95 over $200 - 9.9% of item International Orders At this time we are unable to process international orders online. Please call, 1-888-302-BABY, to speak with a customer service representative to assist you. This site and all photographs in it are copyrighted ©2007 by Babycakes of Scottsdale & are protected by U.S. Copyright Law. All rights reserved. Security Our Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer ("SSL") for all financial transactions we process. We use SSL encryption to protect your personal information online. Information collected by Babycakes of Scottsdale is stored in secure operating environments that are not made generally available to the public. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, Babycakes of Scottsdale cannot ensure the security of any information you provide, and you do so at your own risk. Once Babycakes of Scottsdale receives your transmission, we will make reasonable efforts and comply with industry practices to ensure its security on its systems. |
Babycakes of Scottsdale
888-302-BABY (2229)